B2B Product Writing

Foundational B2B copy framework built for clarity, compliance, and credibility in a strictly regulated tobacco industry.

  • Client

    British American Tobacco (BAT)

  • Format

    Product guide for retail and trade

  • Focus

    Foundational SKU-level messaging within global regulatory constraints

  • Goal

    Create a brand-safe, modular copy system for cigarette variants that supports clarity, compliance, and local adaptation

  • Role

    • Developed nomenclature and variant descriptors across multiple SKUs

    • Created a consistent voice and structure that could scale across markets

    • Translated regulatory language into clear, user-friendly product definitions

    • Collaborated with legal, regional, and marketing teams for compliance and alignment

  • Result

    • Delivered a standardized messaging toolkit adopted by global trade teams

    • Reduced rewriting and localization errors across launch regions

    • Enabled faster go-to-market for new SKUs with pre-approved messaging

    • Gained fluency in systems thinking for complex, rule-heavy industries