
COVID-Era Brand Film
A tribute campaign honoring frontline retail workers during India’s national lockdown.
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Client
Pine Labs (PayPal-backed fintech unicorn)
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Format
• Brand film
• Digital activation -
Focus
• Emotional storytelling
• Stakeholder goodwill -
Goal
Strengthen B2B brand reputation by celebrating small business resilience during the pandemic.
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Role
• Conceptualized and scripted the brand film in collaboration with the internal marketing and product teams
• Led narrative framing to balance emotional weight with business positioning
• Created an interactive extension allowing viewers to dedicate the film to frontline workers in their lives
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Result
• Recognized with a Bronze Clio for Film Craft and multiple regional marketing awards
• Delivered over 1.5 million organic views and 144,000+ personal dedications via campaign microsite
• Positioned the brand as a people-first fintech leader during a national crisis, strengthening emotional equity across merchants and partners
• Everyday workers as heroes
• Absence visualized as loss
• Dedication mechanic for scale