COVID-Era Brand Film

A tribute campaign honoring frontline retail workers during India’s national lockdown.

  • Client

    Pine Labs (PayPal-backed fintech unicorn)

  • Format

    Brand film
    Digital activation

  • Focus

    • Emotional storytelling
    • Stakeholder goodwill

  • Goal

    Strengthen B2B brand reputation by celebrating small business resilience during the pandemic.

  • Role

    Conceptualized and scripted the brand film in collaboration with the internal marketing and product teams

    Led narrative framing to balance emotional weight with business positioning

    Created an interactive extension allowing viewers to dedicate the film to frontline workers in their lives

  • Result

    • Recognized with a Bronze Clio for Film Craft and multiple regional marketing awards

    • Delivered over 1.5 million organic views and 144,000+ personal dedications via campaign microsite

    • Positioned the brand as a people-first fintech leader during a national crisis, strengthening emotional equity across merchants and partners

• Everyday workers as heroes

• Absence visualized as loss

• Dedication mechanic for scale